Impact of Balanced Scorecard on Value Chain and Financial Performance in the Jordanian Industrial Companies
نویسندگان
چکیده
This study aims to investigate the effect of balanced scorecard, as a performance management tool that embeds technology, on different value chain stages and its impact industrial Jordanian firms. The sample consists 300 employees from firms listed in Amman Stock Exchange (ASE) with response rate 88%. developed an empirical questionnaire collect main data related perceptions regarding balance scorecard (BSC), well stages. reveals positive implementation BSC development It also positively impacts financial finding could be helpful adopting managers well, by enhancing their satisfaction aligning results those pre-established goals through sequences performances.
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ژورنال
عنوان ژورنال: Information Sciences Letters (Online)
سال: 2023
ISSN: ['2090-9551', '2090-956X']
DOI: https://doi.org/10.18576/isl/120810